
Heather
Duffie
Vice President of Creative Services

Ann Marie is a results-driven leader who blends strategic insight with a deep understanding of audience engagement and experiential marketing. Her proven track record spans 15 years working with diverse industries, clients, and budgets to deliver high-impact experiences for brands.
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Sunny Williams is a Senior Account Lead with with more than 20 years of experience as an Event and Video Producer, Video Director, and Creative Thought Partner. Her holistic approach integrates story, design, technical production, and audience experience ensuring every project's success from concept to completion.
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Jennifer has spent her career creating meaningful, people-centered experiences that spark connection and leave a lasting impression. As a Senior Event Manager at PullSpark, she leads large-scale events from concept to execution, partnering with clients, creatives, and vendors to bring complex visions to life with clarity and care. She loves building smooth processes, managing all the moving pieces, and creating moments that help people feel supported and inspired.
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With more than 10 years of experience across the events industry, Laura brings a sharp eye for detail and a passion for creating seamless, high-energy experiences. Known for her organization, strong relationship-building skills, and meticulous execution, she thrives in fast-paced environments and loves partnering with clients and vendors to bring big ideas to life.
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Morgan Bickel is the Executive Assistant to the CEO at PullSpark, where she has spent nearly five years supporting executive leadership across creative productions and experiential events. She works at the intersection of operations and creativity, helping teams stay aligned and projects move forward with clarity.
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McCray West is an Account Lead who serves clients as a strategic creative partner, helping turn ideas into compelling stories and experiences. He leads the vision and execution of video, story-driven content, live events, and brand experiences, coming alongside clients as a true extension of their team from creative development through post-production.
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For nearly 20 years, Jeremy has worked at the intersection of instructional and graphic design, relying on the visual arts and informational systems to convey new ideas, complex concepts, and abstract material in captivating and meaningful ways. It’s this unique experience in education and design that gives him insight into human cognition and and visual storytelling that allows him to craft engaging, accessible, and memorable content across a variety of projects.
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